Sync.com cloud storage review | Tom’s Guide
Sync.com is a cloud storage provider that prioritizes security and ensures the safety of your data with end-to-end encryption. In this review, we will examine Sync’s pricing, features, support, and approach to security.
Sync offers plans for both individuals and teams. For individuals, there is a free plan that provides 5GB of storage and allows for sharing up to 5GB of data per month. If you require more storage space, Sync offers Solo plans for individuals. Prices for these plans start at $8 per month (billed annually) for the Solo Basic plan, which includes 2TB of storage and unlimited file-sharing transfers. The Solo Professional plan offers 6TB of storage and is priced at $20 per month (billed annually) or $24 per month (billed monthly).
Team plans start at $5 per user per month for the Teams Standard plan, which includes 1TB of storage and supports up to 100 users. The Teams Unlimited plan, priced at $15 per user per month (annually) or $18 per user per month (monthly), offers unlimited storage, custom branding, and the ability to accommodate 1,000 users. While team plans include additional administrative tools, most features are shared between individual and team plans, with differences primarily related to storage and user limits, as well as file history duration.
Sync also offers enterprise pricing, but details on pricing can be obtained by contacting their sales department. Although there are no full-featured free trial plans, all paid plans come with a 30-day money-back guarantee.
Key features of Sync include secure file and folder sharing, real-time data backup and sync, and the ability to access your data from any device with a web browser. Sync provides apps for Windows, Mac, iOS, and Android platforms, ensuring accessibility across various devices. The service also offers file history, allowing you to review and restore previous versions of files, even if they have been deleted. Sync stands out with its generous file history limits, ranging from 30 days for free accounts to up to a year for high-end plans. Additionally, Sync offers account rewind, allowing you to reset your account to a previous state if affected by ransomware.
With advanced sharing controls, you can set expiry dates, download limits, and even make files preview-only to prevent downloading. Sharing links can be protected with passwords, and you have the ability to remotely delete files when revoking access to shared content. Both individual and team plans provide activity logs, while team plans offer administrator accounts for managing users, including password management and the ability to log in as specific users.
Sync’s recent addition, Sync CloudFiles, is a desktop app feature that allows users to designate files and folders as cloud-only, freeing up local storage space. This feature is available on all plans except the free package and is currently in beta mode.
The user experience with Sync is straightforward. Upon installation, a Sync folder is created on your computer, enabling you to easily upload files and folders by dragging and dropping them into the folder. Only data added to the Sync folder is uploaded to your account, and you cannot choose other folders for syncing, unlike some other cloud storage providers. However, data uploads to your account are fast and efficient. The desktop app primarily displays recent activity, while most tasks, such as sharing, file history viewing, and user management, are handled through the web app. Sync also offers a Vault feature, allowing you to move data to a cloud-only folder, freeing up local storage while maintaining an archive of the content.
Sync provides customer support via a form and phone support, although phone support is limited to business users on the Teams Professional plan. For immediate assistance, you can fill in a form on their website or contact their support line. The help center offers searchable articles covering
various topics, catering to those who prefer self-guided troubleshooting.
Security is a top priority for Sync, employing end-to-end encryption to ensure only you can access your data. Your data is stored on Sync’s servers, but even Sync itself cannot read or access it. Additionally, your data is backed up and replicated across secure data center locations, ensuring protection against data loss. Sync offers various security controls, allowing you to set permissions, passwords, access expiry dates, and enable two-factor authentication. However, compared to other providers, Sync offers fewer third-party app integrations.
If you are considering alternatives to Sync.com, there are a few noteworthy options available. Tresorit is a solution that provides end-to-end encryption and offers individual and business plans, including a free plan with 3GB of storage. Pricing for individual plans ranges from $10.42 per month for 500GB of storage to $24 per month for 2.5TB. Business plans start at $14.50 per user per month for 1TB and go up to $24 per user per month for unlimited storage. Box is another provider with individual and business plans, including a free plan with 10GB of storage. The individual Pro plan is priced at $10 per month for 100GB, while business plans range from $5 per month for 100GB to $35 per month for unlimited storage.
In conclusion, Sync.com is an easy-to-use cloud storage solution that offers competitive pricing for large storage capacities. While it may lack some of the advanced features of its competitors, Sync’s simplicity and strong focus on security make it an appealing choice for users on a budget. The extended file history and robust security measures, including end-to-end encryption, provide peace of mind for users concerned about the privacy and protection of their data. However, the limited third-party app integrations may be a drawback for some users. Overall, if you prioritize secure, affordable, and user-friendly cloud storage, Sync.com is a recommended option.
(Note: The review was written by John, a freelance writer and web developer with extensive experience in journalism, print design, and web development. His work has been published in TechRadar, Tom’s Guide, and ITProPortal.)