An Overview of CPI Security
CPI Security is a home security company that provides monitoring and equipment installation services to homeowners across the United States. Founded in 1992 and headquartered in Charlotte, North Carolina, CPI Security aims to make home security accessible and affordable to all. The company has grown considerably over the past three decades and now serves over 1 million customers across 17 states.
CPI Security’s Services
CPI Security offers a range of home security services, including:
- Professional installation of security systems
- 24/7 monitoring via security control panels and motion sensors
- Intrusion detection and alarm triggering
- Live video monitoring via indoor and outdoor cameras
- Home automation integration for lighting, locks, thermostats, etc.
- Fire and smoke detection monitoring
- Carbon monoxide monitoring
- Medical alert monitoring
Customers can choose to have CPI Security install a new system or take over monitoring for an existing system. All systems are professionally installed and monitored by trained technicians at CPI’s in-house monitoring centers.
CPI Security Equipment
CPI Security offers equipment from leading brands like GE, Honeywell, and Qolsys. Equipment available includes:
- Indoor and outdoor security cameras with live streaming
- HD video doorbell cameras
- Motion sensors
- Keypads and control panels
- Smoke and carbon monoxide detectors
- Thermostats
- Lighting controls
- Wireless sensors
- Medical alert devices
Customers can choose equipment to suit their budget and needs. Professional installation ensures equipment is properly set up and connected to the monitoring centers.
Reasons to Choose CPI Security
There are many reasons CPI Security is a top choice for homeowners:
- Affordable pricing with low upfront costs
- Top-rated customer service
- Customized systems with professional installation
- Cutting-edge equipment and technology
- 24/7 professional monitoring
- Simplified home automation
- Local operation based in North Carolina
With over three decades of experience, CPI Security has a proven track record of providing reliable, effective home security solutions. Their focus on customer service and affordability makes them a great option for homeowners looking to enhance their safety and peace of mind.
CPI Security’s Monitoring Centers
A key component of CPI Security’s services is their in-house monitoring centers. Located in Charlotte, North Carolina, these monitoring centers are staffed 24/7 by trained professionals. When a security system detects an intrusion or emergency, it sends a signal to the monitoring centers. Staff immediately analyze the alarm and verify the situation via live video feeds before dispatching emergency responders if needed.
Redundancy and Backup Power
CPI Security’s monitoring centers feature multiple layers of redundancy and backup power to ensure monitoring is never interrupted. This includes having two separate monitoring centers, redundant internet lines, backup generators, and battery power. Even in major power outages, CPI Security’s monitoring remains online.
UL Certified Monitoring Operators
Monitoring operators at CPI’s centers undergo rigorous training and must pass background checks. The centers have UL 827 and UL 1610 certifications, meeting top standards for alarm monitoring facilities. Operators handle millions of alarm signals per year for CPI customers.
Home Automation with CPI Security
CPI Security makes it simple to integrate home automation features and smart devices. Their systems can be configured to control:
- Smart locks on doors and windows
- Video doorbell cameras
- Smart thermostats
- Automated lighting
- Garage door openers
Homeowners can check security cameras, lock doors, adjust temperature, and turn lights on/off right from CPI’s mobile app. Alerts keep users notified of any activity.
Voice Control Options
For added convenience, CPI Security systems can integrate with Amazon Alexa, Google Assistant, and other voice platforms. This allows users to perform actions like arming the system, checking cameras, or adjusting smart devices using just voice commands.
Why Customers Recommend CPI Security
CPI Security enjoys high customer satisfaction according to online reviews. Happy customers praise CPI for:
- Quick response times – CPI’s monitoring centers dispatch emergency responders promptly after an alarm.
- Helpful technical support – CPI’s experienced tech experts are available 24/7 to assist customers.
- Effective monitoring – CPI’s systems detect incidents and alert users reliably.
- Easy-to-use equipment – CPI’s control panels and apps are intuitive for homeowners to operate.
Many customers mention they are pleased with CPI’s fair, transparent pricing with no hidden fees. The company’s outstanding service gives customers peace of mind knowing their homes and families are protected.
