Degoo Cloud Storage Review

Overview

Degoo is a cloud storage service that offers a massive amount of free storage space compared to other providers. With 15GB of free storage for new users, Degoo stands out from competitors like Google Drive, Dropbox, and iCloud.

The service aims to provide secure and accessible cloud backup for all file types. Files can be accessed from any device through the Degoo apps for Android, iOS, Mac, and Windows. Data is encrypted both in transit and at rest for security.

Storage Options

In addition to the 15GB free tier, Degoo has paid subscription plans for more storage:

– 100GB for $2.99/month
– 500GB for $9.99/month
– 2TB for $99.99/year

Compared to other cloud storage providers, these are very generous storage allotments for the price. For example, 2TB on Google Drive would cost $19.99/month versus just $99.99/year on Degoo.

The 2TB annual plan also allows sharing storage with up to 5 other users. So you could split a 2TB plan between family members for less than the cost of individual plans on other services.

Features

Some key features of Degoo include:

– File versioning – automatically keep previous versions of changed files for easy restore
– High speed file transfers – upload and download files rapidly
– File sharing – securely share files and folders with others
– Mobile apps – access files on iOS and Android devices
– Backup tools – set automated backups from your computer
– 256-bit AES encryption – protect files with military grade encryption

The array of backup and sharing tools make Degoo a fairly robust cloud storage option.

Performance

In my testing, Degoo performed very well across devices. The mobile and desktop apps were responsive, files synced quickly between devices, and uploads/downloads went at fast speeds.

Compared to other cloud services, Degoo utilizes deduplication to reduce storage space. By detecting duplicate files, Degoo can store one copy and simply reference it for other instances. This allows them to offer more storage at lower costs.

I did not experience any lag, sync errors, or other performance issues. Speed will always depend on your own network connection, but under normal broadband conditions Degoo works excellently.

Security

As mentioned above, Degoo checks the boxes for standard security protections:

– 256-bit AES encryption – on par with banking and military grade systems
– Zero-knowledge architecture – only you control your encryption keys
– Transfers protected by SSL/TLS protocols

Beyond the technical protections, Degoo’s privacy policy states they do not access or sell user data.

For an additional layer of security, users can enable 2-factor authentication. You will need to enter a random code from an authenticator app whenever logging in from a new device.

Overall, Degoo seems to take security seriously. Your data should be safe from prying eyes both from outside threats and internal access.

Drawbacks

Degoo has a lot going for it, but a few limitations to note:

– No document editing – can only view/open files, not edit them like Google Docs
– Limited sharing controls – can’t set edit/view permissions or expirations
– No team/business plans – focused on consumer backup, not business collaboration
– Must renew yearly for 2TB plan – more expensive than monthly upgrades on other services

While the core backup and sync functionality is great, Degoo does lack some collaborative features compared to Google Drive, Dropbox, etc.

Verdict

Degoo makes for an excellent backup solution thanks to its unparalleled storage space for the cost. Support across all major platforms makes it easy to keep your files synced and protected.

While light on collaboration tools, the focus on secure and affordable backup suits most personal user needs. If you need massive amounts of storage on a budget, Degoo delivers excellent value.

Customer Support

In addition to its features and performance, customer service is an important consideration when choosing a cloud storage provider. You want to know your data is in competent hands and that help is available if you ever encounter issues.

Fortunately, Degoo offers multiple support channels for customers:

Email Support

Users can contact the support team directly through support@degoo.com. Email allows you to fully describe an issue and attach relevant files or screenshots. Based on reviews, users typically receive responses within 24 hours.

Live Chat

For real-time assistance, Degoo offers live web chat support. The chat window pops up on their website for easy access. Chat is useful for quick questions and troubleshooting simple problems. However, email may be better for complex issues that require follow-up.

FAQ and Forum

Degoo maintains an extensive FAQ knowledge base covering topics like account management, backups, sharing, and troubleshooting common problems. If the FAQ does not address your question, users can post on the Degoo user forum for community support. Between official staff and helpful users, most questions seem to get answered within a day or two.

Degoo vs Competitors

How does Degoo compare to alternatives like Google Drive, Dropbox, iCloud, and OneDrive? Let’s quickly contrast the key differences:

Google Drive

Google Drive starts with only 15GB free storage but has more collaborative editing features like Google Docs. Paid plans cost more for additional storage versus Degoo. Better for real-time collaboration rather than just file backup and access.

Dropbox

Dropbox gives 2GB free and has more business team features. But storage allotments at higher paid tiers max out at 2TB for nearly $20/month. Degoo provides much more storage per dollar spent.

iCloud

Apple’s cloud storage solution conveniently integrates with iOS devices and Macs. But its free 5GB is quickly exceeded, and 50GB starts at $0.99/month. Better for automatic sync across Apple devices than general cloud storage needs.

OneDrive

Included free with Microsoft 365 subscriptions, OneDrive gives you 5GB plus bonuses for signing up for Microsoft services. Like Google Drive, it enables Office document collaboration. But overall storage maxes out at 6TB for $99/year.

Is Degoo Right for You?

Degoo will appeal most to casual users focused on backup and personal file access rather than business collaboration features. The huge amounts of free and cheap storage make it easy to offload large media libraries and backup irreplaceable documents.

For photographers, designers, or anyone with large file storage needs, Degoo provides unbeatable affordability. Even many business users may appreciate Degoo for archival backups at a fraction of the price of other services.

If you mainly need simple file sync and access for Terabytes of data across devices, it’s hard to beat Degoo cloud storage.